Features
Everything Anytime Help does
Four capabilities that cover the full life of a maintenance complaint — from the photograph that reports it to the photograph that closes it.
All Anytime Help features
Photo Evidence
Every ticket carries proof — a "Before" photo when it is raised, an "After" photo when it is closed.
- Attach a Before image while reporting
- Staff upload an After image on resolution
- Side-by-side proof of the fix
- No more "it was already like that"
- Photos stay attached to the ticket history
- Works from any phone camera

Live Status Tracking
Watch a complaint move through its full lifecycle without ringing the facility office once.
- Pending → In Progress → Done
- Live updates as staff act
- Priority tags: Low, Medium, High
- Category and location on every ticket
- Full timeline of who did what
- Nothing quietly disappears
Complaint #1042
Plumbing · Block A
Leaking tap in corridor
HighBlock A · 2nd Floor · Raised 2 days ago
Status
- PendingTicket created
- In ProgressAssigned to R. Kumar
- DoneAwaiting resolution photo
Before
After
Departmental Routing
Complaints land with the right department automatically — Plumbing, Electrical, Cleaning, Security, HVAC.
- Category chosen at report time
- Routed to the matching department
- Staff see only their own queue
- No manual triage in the middle
- Admins can add departments
- Faster first response
Plumbing queue
R. Kumar · Staff
4
Pending
2
Active
9
Done
Assigned to you
Announcements & Broadcasts
Water shutdown at 10am? Publish it once and it reaches every resident inside the app.
- Admin-published notices
- Appear as banners in the app
- Reaches every resident instantly
- No notice-board photographs
- Fewer "is anyone else affected?" calls
- Kept alongside the complaint feed
Explore Society
Announcements
Notice · Today
Water supply off 10am–1pm
Tank cleaning in Blocks A and B. Please store water in advance.
Lift maintenance — Block C
Scheduled for Saturday, 8am to 11am.
2 days ago
New security desk timings
Visitor entry now closes at 10:30pm.
5 days ago
Diwali cleaning drive
Volunteers meet at the clubhouse, 9am.
1 week ago
Ready for a society that fixes things faster?
Download the app to start reporting, and let your facility resolve issues faster.