Delete Your Account

You can delete your Anytime Help account and its associated data at any time, using either of the methods below.

Method 1 — In-app deletion (immediate)

1. Open the Anytime Help app.
2. Log in to your account.
3. Go to the Profile tab in the bottom navigation.
4. Select Delete My Account.
5. Review the consequences, tick the confirmation box, type DELETE, and tap Permanently Delete My Account.

Your account credentials, active sessions and personal data are deleted immediately and permanently. The action cannot be undone.

Method 2 — Email request

If you cannot access the app, or would rather request deletion externally:

1. Email support@anytimehelp.in with the subject line "Account Deletion Request".
2. Include the email address or phone number your account is registered with.
3. We verify the request and permanently purge your account, profile credentials and associated data from our servers within 48 to 72 hours, then send you a confirmation email.

What is deleted

• Your account profile — name, email address, phone number, registered unit or address, and password credentials.
• Your authentication identifier, access tokens and session records.
• The complaints you raised, together with their descriptions and the photographs attached to them.
• Your role, department assignment and announcement read history.

Data retention

No personal data is retained after deletion. Where a complaint forms part of your facility's maintenance record, the repair record itself is kept by the facility with your personal details removed, so it can no longer be linked back to you. Transactional or audit logs are retained only for as long as statutory regulations require.

Questions

Anything unclear about this process can be sent to support@anytimehelp.in. See also our Privacy Policy.